Last Updated: July 9th, 2026
This website is operated by Ergoreal. Throughout this site, the terms “we,” “us,” and “our” refer to Ergoreal.
By accessing or using this website, placing an order, or interacting with our services, you acknowledge that you have read, understood, and agreed to this Legal Notice, together with our Terms of Service, Privacy Policy, Refund Policy, and Shipping Policy.
1. Company Information
Store / Brand Name: Ergoreal
Legal Entity: Hong Kong Stellar Path Development Co., Limited
Registered Address: Unit D5, 59 King Yip Street, Kwun Tong, Kowloon, Hong Kong SAR
Business Registration Number: 78448450
Email: support@ergoreal.net
Website: https://www.ergoreal.net/
For customer service inquiries, order support, returns, or product-related questions, please contact us at support@ergoreal.net.
2. European VAT Registration Information
For sales activities conducted within the European Union, Ergoreal is registered for VAT purposes under the following registrations:
Germany:
VAT Identification Number (USt-IdNr.):
DE460939134
German Tax Number (Steuernummer):
15/389/41691
France:
French VAT Number:
FR43100756303
3. Website Information
The content on this website is provided for general information, product display, and online shopping purposes. We make reasonable efforts to keep product information, pricing, availability, images, descriptions, policies, and other website content accurate and up to date.
However, we do not guarantee that all information on this website is complete, accurate, current, or free from errors at all times. We reserve the right to correct errors, update information, modify product details, adjust pricing, or cancel orders where required, subject to applicable laws and consumer protection regulations.
4. Product Information
Product images, colors, dimensions, materials, specifications, and packaging details are provided for reference. Actual products may vary slightly due to manufacturing updates, screen display differences, lighting conditions, batch differences, or other reasonable factors.
Unless otherwise stated, accessories, decorations, props, or background items shown in product images are not included with the product.
Customers are responsible for reviewing product details, dimensions, compatibility, and usage requirements before placing an order.
5. Pricing, Availability, and Order Acceptance
All prices are displayed in the applicable currency based on the customer’s market or shipping destination, where supported by our store settings.
Product prices, promotions, shipping fees, taxes, and availability may vary by market, region, sales channel, or time period. We reserve the right to update or discontinue products, promotions, prices, and shipping options at any time without prior notice, subject to applicable laws.
Submitting an order does not constitute our final acceptance of the order. We reserve the right to refuse, cancel, or limit any order where there is suspected fraud, pricing error, stock issue, payment issue, shipping restriction, or other valid reason permitted by law.
6. Shipping, Customs, Duties, and Taxes
Shipping fees, delivery times, customs clearance charges, duties, taxes, and import fees may vary depending on the destination country or region.
Customers are responsible for providing accurate shipping information. We are not responsible for delays, failed deliveries, additional fees, or losses caused by incorrect or incomplete shipping details provided by the customer.
For international orders, customs duties, import taxes, clearance fees, handling charges, or other charges imposed by local authorities may apply. Unless otherwise stated, such fees are the customer’s responsibility.
Please refer to our Shipping Policy for more detailed information about shipping fees, delivery areas, estimated delivery times, and customs-related charges.
7. Returns, Refunds, and Warranty
Returns, refunds, exchanges, replacements, and warranty support are handled according to our Refund Policy, Return Policy, and any product-specific warranty terms displayed on this website.
Nothing in this Legal Notice is intended to limit or exclude any consumer rights that cannot be limited or excluded under applicable law.
8. Intellectual Property
All content on this website, including but not limited to text, product images, graphics, logos, icons, videos, layouts, designs, product descriptions, trademarks, trade names, and other materials, is owned by or licensed to Ergoreal, unless otherwise stated.
You may not copy, reproduce, distribute, modify, display, publish, transmit, or use any website content for commercial purposes without our prior written permission.
Unauthorized use of our intellectual property may violate applicable trademark, copyright, unfair competition, or other laws.
9. Third-Party Links and Services
This website may contain links to third-party websites, payment providers, logistics carriers, applications, social media platforms, or other external services.
We are not responsible for the content, accuracy, policies, security, availability, or practices of any third-party websites or services. Accessing third-party websites or services is at your own discretion and risk.
10. Limitation of Liability
To the maximum extent permitted by applicable law, ergoreal shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of this website, purchase of products, delay in delivery, website interruption, data loss, third-party service issues, or inability to access our services.
This limitation does not apply where liability cannot be excluded or limited under applicable law, including liability for fraud, intentional misconduct, gross negligence, or statutory consumer rights.
11. Prohibited Use
You agree not to use this website for any unlawful, fraudulent, harmful, abusive, or unauthorized purpose.
You must not attempt to interfere with website security, misuse checkout functions, submit false information, infringe intellectual property rights, scrape website content without authorization, or engage in activities that may damage our business, systems, customers, or third-party service providers.
12. Compliance with Local Laws
Customers are responsible for ensuring that the products they purchase can be legally imported, owned, and used in their destination country or region.
We reserve the right to restrict sales, cancel orders, or refuse delivery to locations where shipping is unavailable, restricted, commercially impractical, or prohibited by applicable laws, carrier rules, or platform requirements.
13. Changes to This Legal Notice
We reserve the right to update, modify, or replace this Legal Notice at any time. Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of this website after changes are posted constitutes your acceptance of the updated Legal Notice.
14. Contact Information
If you have any questions about this Legal Notice, our policies, your order, or our products, please contact us at:
Email: support@ergoreal.net
Store / Brand: ergoreal
Website: https://www.ergoreal.net/
